Returns & Exchanges
We want you to love your BoardGameGeek apparel as much as your favorite tabletop game; if you are not completely satisfied, you can return your items within 30 days of delivery. All apparel must be unworn, unwashed, and in its original packaging to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack the fashion items in their original packaging, ensuring all tags remain attached and the packing slip is included.
Ship It Back
Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing